We encountered an issue with a UPS delivery, and the team at Sun Bright Lighting went above and beyond to resolve the situation and ensure we received the lights we ordered. Throughout the process, they were professional, responsive, resourceful, and genuinely pleasant to work with. Rather than simply acknowledging the problem, they took ownership and focused on finding a solution. Their commitment to customer satisfaction and follow-through was truly appreciated. Excellent customer service from start to finish. Highly recommend!
I ordered this light for a curio cabinet replacement. Unfortunately, it’s not bright enough. 😞
Order was safely packaged and quickly shipped. Thanks.
Only down was the length of the lead wires. A little long would have been better for my requirements. Other than that all is great.
After 24 years, 1 of the original high efficiency recessed lights burned out. I looked for a replacement, found one that appeared to match everything except 1200 lumens v. 1000 lumens. Ordered 1 to be sure, and then ordered replacements for all the others, just in case. Great service, no problems at all. Even kudos for eco friendly packing (shredded their old box)!
Tricked me by using the same model number as the real item.
Too early to review and provide proper survey - waiting on product delivery
E12 3W 12V Low Voltage LED Glass Candelabra Light Bulb | Landscape Lighting Accessory
I ordered 2 transformers which I have never received after nearly two weeks. They couldn’t find them so I asked for a refund. First they couldn’t find my order, then they couldn’t know if they had one of the transformer in stock followed by they got shipped but not sure where the shipment is located. Supposely UPS had the package but they just didn’t know. They just are not a well run outfit.
SL101 LED 12V Low Voltage Bistro String Lights 48 FT Outdoor Weatherproof 12V Edison Bulbs
Customer service helped with an installation and went out of their way to make sure I was all set. Way above and beyond!
All went well except there was confusion about expected delivery date. The product was delivered on the date promised. But, I received a message telling me it was delivered several days earlier and requesting a review. I was initially concerned that it was delivered to the wrong place, but the carrier tracking indicated it was still in transit. There is a “glitch” somewhere in the system. The STA04 lights are very good quality.
Ordered Outdoor lights to replace ones that are very old and failing. Very happy with the quality and style.
Only optiton do the job I've found on the market and it works very well and looks fantastic.
I purchased 6 CDPAR60 RGB low voltage lights. They arrived in one box with individual boxes inside. First thing I noticed, the boxes were labeled CDPA60 which are not RGB. The white tags on the end of each wire were labeled warm white. I called a representative and was told that is normal but insisted the lights were RGB. Also, each wire had frayed ends, looking like they were used. I was told that was due to testing before shipping. I have ordered many low voltage lights and never saw that before but Ok that I could accept. These smart lights would not pair with my wifi. I have many smart lights and fixtures, never had an issue. I tried my 2.4ghz connection over and over, I even moved a transformer indoors to see if it would connect. No luck, both the Tuya and Happy Lighting apps did not pair. Even after multiple pairing attempts with the instructions to turn power on and off 3 times to reset pairing mode. Obviously, I have done this before and know what to do. Since they would not pair and looked used, I decided to return all 6. I had paid extra for easy returns. So to my surprise, I only received credit for 5 of the 6. I called and was told I burned one light out somehow, being told I might have used the wrong voltage. Hello, I sent them a picture of the connection to my transformer when I was asking for help to pair with wifi. Total insult that I was to blame and could not get a refund. Obviously, I cannot prove either way who was at fault, but that was so shaddy it forced me to write this review. I have been a loyal customer for many years, but because of one light, they have lost a customer for life. BTW, after the fact, they "generously " approved a 50% refund on the last fixture. Too little too late..
Our new pool light works great and puts out beautiful colored light. Fairly easy install.
Excellent customer service, product and company. Highly recommended. Thank you!
It lights up my 25'-30' tall Palm tree very nicely.
Very satisfied. Great design; great light (with choices).
For almost 50dlls
I just received the ligth strip No power extension
Ridiculous
My first orders from this company failed to track shipment. Now order number 5148 quantity two and charged me for two just showed up and only one in the package. Called got put on hold then required to leave a voice message which I did.
This order has not been delivered. Please fix delivery issue.
I'm trying to find out how to return a product I recently purchased. Help me with that please. Regards, Jim
Great light
Thank you, I did receive my replacement light tapes that evening of my follow up call asking if they were sent.
